Shipping policy
Shipping & Returns Policy
Digital Products
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Digital downloads and NFC-enabled items are delivered electronically.
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Access details will be sent to the email address provided at checkout.
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Delivery is typically instant, but please allow up to 24 hours for processing.
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All sales of digital items are final and non-refundable.
Physical Products
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Orders are processed within 3–5 business days unless otherwise stated (for pre-orders or limited releases).
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Shipping times vary depending on carrier and destination but typically take 3–10 business days.
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Shipping rates are calculated at checkout based on weight, size, and destination.
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Tracking information will be provided once your order has shipped.
Lost, Stolen, or Damaged Packages
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Central Artistry is not responsible for delays, loss, or theft once a package is with the carrier.
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If your order arrives damaged, please contact us within 7 days with photos, and we’ll do our best to resolve the issue.
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For limited-edition or sold-out items, replacements may not be available.
Returns & Exchanges
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All sales are final.
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Because our products include digital downloads and collectible merchandise, we cannot accept returns, exchanges, or cancellations once an order is placed.
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If you receive a defective or incorrect item, please contact us at centralartistry85@gmail.com so we can make it right.